Last Updated: March 8, 2017
Information we collect about you
Collection of Personal Information: We may request personally identifiable information ("Personal Information") about you such as name, phone number, billing address, shipping address, credit card information, email and other personal information in various places on our Website. You may choose to provide this Personal Information in order to access certain services or features such as completing a purchase, registering for an account, providing feedback or requesting information. You can always choose not to provide your Personal Information, but you may not be able to use a particular service or feature.
Collection of Non-Individually Identifiable Information: Every time you visit our Website, we may collect information from you that is not personally identifiable. Examples of this type of information include: the date and time of your visit, your IP address, the type of Internet browser you are using; the type of computer operating system you are using, the domain name of your Internet service provider, the Web page from which you came, and the pages you visit on our Website. The information we receive depends on the settings on your web browser. This information does not identify you personally; however, but it may identify the device or network you are using, we may use this information in an attempt to identify you and/or we may combine this with information that does identify you.
In addition to cookies, we may also use "web beacons", "pixel tags" and other web technologies to manage our website and email. These are small graphic images that allow us or preferred service providers to track non-personally identifiable analytical information about your visit to our Website (such as pages viewed). We may link the information we collect using these web technologies to your Personal Information.
How we use your information
The information we receive allows us improve your online shopping experience, making it more convenient, efficient and enjoyable. We may use your Personal Information and the other data that is collected through the Website to: process your purchase, confirm your orders and communicate to you about account information or customer service needs, customize your communications and shopping experience, coordinate contests, promotions, surveys or other website features, improve the content, usability and functionality of our website, and improve our marketing and promotional efforts.
If you provide us with your email address as part of a purchase transaction on our website, or if you choose to receive communications from us, we may periodically send you newsletters, emails featuring sales information, and emails requesting your feedback on our products and services. In addition, if you make a purchase on our website, we may send you order and shipping information. You can opt-out of receiving marketing messages from us via email at any time. To do so, contact our Customer Service Department at firstname.lastname@example.org or (888) 994-9750.
How we share your information
For the purpose of operating our business, we may transfer your Personal Information to third party service providers who act on Topo's behalf. For example, these third party service providers may handle credit card processing, shipping, email distribution, information analysis, and promotional efforts. We provide our service providers with the information they need to perform their services and work with them to respect and protect your information.
We may use your information in aggregated or otherwise de-identifiable format for a variety of business purposes such as reporting, marketing, data analysis and business improvement. It is important to note that the aggregated or otherwise de-identified information we use for the purposes described in this paragraph will not identify you individually.
We may be obligated to cooperate with various law enforcement inquiries and we reserve the right to share or transfer Personal Information to comply with a legal requirement, disclose any activities or personal information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, for the administration of justice, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
How we protect your information
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of Personal Information you submit on or through our Website. For example, when collecting credit card information for online purchases, we offer secured-service transactions that encrypt your information in transit. Unfortunately, no website, server, or database is completely secure or "hacker proof." We therefore cannot guarantee that your Personal Information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. Further, we cannot control dissemination of Personal information contained in user-generated content you post on or through our Website, and you should have no expectation of privacy in such information. Please keep this in mind when determining what information you share online in user-generated content and otherwise.
Links to other sites
Social Media Features and Widgets
You must be at least 13 years old to have our permission to use this Website, and at least 18 years old to register on our site or make any purchases in our online store. We do not knowingly collect, use or disclose Personal Information about visitors under 13 years of age. If you are under the age of 13, you can use this service only in conjunction with your parent's or guardian's permission.
How to update your information
If for any reason you would like to be taken off the email list that notifies you of upcoming promotional offers or to opt-out of having your Personal Information transmitted to our third party service providers, please contact our Customer Service Department at email@example.com or (888) 994-9750. [Please note that if you decide to opt-out of all third-party transmissions of your personal information, we may not be able to process your order.]
If you have created an account during the ordering process, [you can login to or manage your account by clicking the "My Account" link at the top of any page. After logging in, you will be able to modify your contact information, update your billing and shipping addresses, view past orders, or delete your account completely.]
How to contact us
Topo Athletic, LLC
55 Chapel Street
Newton, MA 02458